Responsible Gaming
Gaming Should Be Entertainment
Online casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While we offer exciting games and experiences, it's important to understand that the house always has a mathematical advantage. Play only with money you can afford to lose, and never gamble beyond your means.
Age Verification
Online gambling in Canada is restricted to individuals who are 18 years of age or older (or the applicable legal age in your province). By accessing our casino partners, you confirm that you meet this legal requirement. Age verification may be required at any time during your gaming experience.
Protecting minors: If you are under the legal gambling age, please do not participate in any gaming activities. Parents and guardians are encouraged to use parental controls and monitoring software to prevent underage access to gambling websites.
Warning Signs of Problem Gambling
Do you recognize any of these signs in yourself or someone you know? Problem gambling can develop gradually. Consider this checklist:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essentials (rent, food, utilities, medication)
- Hiding gambling activities or lying about the time and money spent
- Feeling unable to control or stop gambling
- Borrowing money to gamble or pay gambling debts
- Neglecting family, work, school, or other responsibilities
- Experiencing anxiety, depression, or irritability related to gambling
- Gambling to escape problems or negative emotions
- Friends or family expressing concern about your gambling
- Constantly thinking about gambling or planning the next gaming session
If you recognize any of these signs, help is available. Please reach out to a support organization immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer built-in tools to help you maintain control. Consider using these features:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you're willing to lose during a session
- Session Time Limits: Receive notifications or automatic logout after a set period of gaming
- Reality Checks: Enable pop-up reminders to check how long you've been playing and how much you've spent
- Self-Exclusion: Voluntarily exclude yourself from accessing casino sites for a period you specify (temporary or permanent)
- Account Cooling-Off Period: Request a temporary suspension of your account
We encourage you to activate these tools proactively, especially if you feel your gambling may be getting out of control.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, confidential help is available from these trusted organizations:
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Comprehensive resources, support, and treatment information for Canadians
- Gamblers Anonymous Canada: Free peer support meetings and 12-step programs across Canada
- Provincial Gambling Helplines: Most Canadian provinces offer 24/7 confidential helplines — search for your province's problem gambling hotline
International Resources
- United Kingdom — GamCare: www.gamcare.org.uk — Free support and counseling
- United Kingdom — GamStop: www.gamstop.co.uk — National self-exclusion scheme
- Australia — Gambling Help Online: www.gamblinghelponline.org.au — Online counseling and resources
- United States — National Council on Problem Gambling: www.ncpgambling.org — Helpline: 1-800-522-4700
All organizations listed above offer free, confidential, and professional support. Seeking help is a sign of strength, not weakness.
If You Need Help, Reach Out Today
Problem gambling is treatable, and recovery is possible. If you're concerned about your gambling or that of a loved one, don't wait — contact one of the support organizations above. These services are:
- Completely confidential and anonymous
- Free of charge
- Staffed by trained professionals
- Available 24/7
Remember: Gambling should only ever be entertainment. If it's causing harm to your finances, relationships, mental health, or wellbeing, help is available. Contact the Responsible Gambling Council today or reach out to a local helpline in your province.